Overview
Automated phone screens help you gather early candidate insights without scheduling live calls. Candidates respond to a short set of questions on their own time, and you review the results directly from their profile.
This tool is designed to save time during early screening, especially for high-volume roles.
💡 Phone screens are one-way and asynchronous. Candidates respond when it works for them.
Availability
Automated phone screens are available as an add-on for Essentials and Growth plans (chat with a coach to get started)
Concierge plans should talk to their SRMs about phone screen options
What automated phone screens do
Automated phone screens help you:
Collect early qualification signals before live interviews
Reduce time spent scheduling and conducting phone calls
Create a consistent screening experience across candidates
Invite a candidate to a phone screen
Open the candidate profile
Click Request Phone Screen
Select a phone screen template
Preview the questions included
Click Send Invite
💡 Candidates receive the phone screen by email and can complete it on their own schedule.
Review phone screen results
Once completed, the phone screen appears on the candidate profile under the Screening section.
You’ll see:
Audio recordings of each response
Written transcripts
Highlighted keywords
💡 These insights are informational and meant to support decision making.
Only one phone screen can be sent per applicant. You will notice the button to request a phone screen changes, you cannot request a second screen.
Notifications
You’ll be notified via email when a candidate completes a phone screen
When to use phone screens
Automated phone screens work best when you want to:
Quickly confirm role fit or baseline experience
Screen a high volume of applicants
Decide who should move forward to a live interview
Common Questions
Are automated phone screens interviews?
No. Phone screens are an early screening step designed to inform whether a candidate should move forward to an interview.
Can candidates complete phone screens at any time?
Yes. Phone screens are asynchronous, so candidates respond when it works for them.
Do phone screen results make hiring decisions automatically?
No. Results are informational and meant to support your review process.
Where can I find completed phone screens?
Completed phone screens appear directly on the candidate’s profile under the Screening section.
Can I ask the same applicant to complete multiple phone screens?
No. There is limit of 1 phone screen per applicant. Sending too many requests to the same person could cause them to ghost and drop out of the running.
Remember - automated phone screens are not meant to replace actual interviews. They are helpful for an initial introduction to the person so you can quickly contact them if you want to move forward!