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How do I use automated phone screens?

Learn how to invite candidates to complete an automated phone screen and review recordings and transcripts in Wizehire.

Tamalyn Holcomb avatar
Written by Tamalyn Holcomb
Updated over a month ago

Overview

Automated phone screens help you gather early candidate insights without scheduling live calls. Candidates respond to a short set of questions on their own time, and you review the results directly from their profile.

This tool is designed to save time during early screening, especially for high-volume roles.

💡 Phone screens are one-way and asynchronous. Candidates respond when it works for them.


What automated phone screens do

Automated phone screens help you:

  • Collect early qualification signals before live interviews

  • Reduce time spent scheduling and conducting phone calls

  • Create a consistent screening experience across candidates


Invite a candidate to a phone screen

  • Open the candidate profile

  • Click Request Phone Screen

  • Select a phone screen template

  • Preview the questions included

  • Click Send Invite

💡 Candidates receive the phone screen by email and can complete it on their own schedule.


Review phone screen results

Once completed, the phone screen appears on the candidate profile under the Screening section.

You’ll see:

  • Audio recordings of each response

  • Written transcripts

  • Highlighted keywords

💡 These insights are informational and meant to support decision making.


Notifications

  • You’ll be notified via email when a candidate completes a phone screen


When to use phone screens

Automated phone screens work best when you want to:

  • Quickly confirm role fit or baseline experience

  • Screen a high volume of applicants

  • Decide who should move forward to a live interview


Common Questions

Are automated phone screens interviews?
No. Phone screens are an early screening step designed to inform whether a candidate should move forward to an interview.

Can candidates complete phone screens at any time?
Yes. Phone screens are asynchronous, so candidates respond when it works for them.

Do phone screen results make hiring decisions automatically?
No. Results are informational and meant to support your review process.

Where can I find completed phone screens?
Completed phone screens appear directly on the candidate’s profile under the Screening section.

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