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How do I upgrade my account?

Upgrade your Wizehire account from Quickstart to Essentials directly from your dashboard with no downtime.

Written by Tamalyn Holcomb

Overview

You can upgrade your Wizehire account directly from your dashboard without pausing or reactivating your account. If you’re currently on a Quickstart plan, you can move to Essentials in just a few clicks.

Your account stays active the entire time — no interruptions to jobs, candidates, or settings.

💡 Upgrading happens immediately once you confirm.


Upgrade availability

Self-serve upgrades are available for:

  • Quickstart → Essentials

Upgrades to Growth or Scale require a quick call with a Hiring Advisor so we can ensure your permissions, job volume, and markets are set up correctly.


Upgrade from Quickstart to Essentials

  • Log in to your Wizehire account.

  • Open Settings.

  • Select Subscription (or Account).

  • Click Upgrade Plan.

  • Review your upgrade details, including:

    • Your new plan start date

    • Any credits due

    • The total charge for today

    • Payment method information

  • Confirm your upgrade.


How billing works when you upgrade

When you upgrade, any unused time from your current Quickstart billing cycle is automatically credited toward your Essentials subscription.

Example

If you’re halfway through your Quickstart billing cycle, half of your Quickstart payment is applied as a credit toward Essentials.

  • Essentials annual cost: $2,058

  • Quickstart monthly cost: $249

  • Credit applied: 50 percent of $249

  • Total charged today: Essentials cost minus the credited amount

💡 You’ll always see the exact charge on the confirmation screen before completing the upgrade.


What happens after you upgrade

  • Your plan switches immediately to Essentials.

  • All existing jobs, candidates, and settings remain unchanged.

  • You gain access to all Essentials features right away.


Want to upgrade to Growth or Scale?

If you’re interested in Growth or Scale, click Talk to Sales from the Subscription page. This short call helps tailor your setup so you get the right access, job count, and support for your business.


Common Questions

Will my account pause during the upgrade?
No. Your account stays active the entire time.

Do I lose any jobs or candidates when I upgrade?
No. Everything stays exactly as it is.

When does my new plan start?
Your Essentials plan starts immediately on the day you upgrade.

Can I downgrade later?
If you have questions about plan changes, reach out to your Coach or SRM for guidance.

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