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Can I text candidates through Wizehire?

Send and receive SMS messages with candidates in Wizehire using the Candidate Texting feature.

Written by Tamalyn Holcomb
Updated over a week ago

Overview

Yes, you can text candidates through Wizehire using the Candidate Texting feature.

This premium feature allows you to send and receive SMS messages directly from a candidate’s profile without using your personal phone number.


How candidate texting works

  • send texts using the primary phone number on a candidate’s profile

  • messages are sent from a Wizehire-generated number (not your personal number)

  • view all conversations in the candidate’s Messages tab

💡 Helpful note: Each candidate conversation uses a unique Wizehire number to protect your privacy.


Where you’ll see replies

You’ll be notified when candidates respond:

  • via email

  • in the mobile app

  • on your main dashboard

  • inside the candidate’s message timeline


How to enable candidate texting

  • go to Settings from your main dashboard

  • scroll to Candidate Texting

  • enable or disable the feature

💡 Plan note:

  • available for Quickstart accounts as a paid add-on

  • Growth and Concierge customers should contact their SRM


Pricing and limits

  • $49 per month

  • includes up to 100 candidate conversations

  • not charged per individual message

  • prorated based on your billing cycle when enabled


How to send a text message

  • open a candidate profile

  • click the Messages tab

  • select Send as SMS

  • write your message or apply a template

  • click Send SMS

💡 Best practice: Keep messages under 320 characters for better delivery and readability.


Important limitations

  • texting is only available for U.S.-based phone numbers

  • if a number cannot receive texts, you’ll be prompted to send an email instead

  • candidates can opt out of SMS at any time

    • you’ll see this in the Messages tab


When to use texting

Texting is especially helpful for:

  • quick follow-ups

  • interview coordination

  • re-engaging candidates

It can improve response time and help you connect with candidates faster.


Common Questions

Will candidates see my personal phone number?
No. Messages are sent from a Wizehire-generated number.

Am I charged per message?
No. Pricing is based on conversations, not individual messages.

What happens if a candidate opts out?
You’ll be notified and will need to continue communication via email.

Can I use templates for texting?
Yes. You can apply templates, but they should be shorter than email templates.

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