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Can I text candidates through Wizehire?

Send and receive SMS messages with candidates in Wizehire using the Candidate Texting feature.

Written by Tamalyn Holcomb

Overview

Yes, you can text candidates through Wizehire using the Candidate Texting feature.

This premium feature allows you to send and receive SMS messages directly from a candidate’s profile without using your personal phone number.


How candidate texting works

  • send texts using the primary phone number on a candidate’s profile

  • messages are sent from a Wizehire-generated number (not your personal number)

  • view all conversations in the candidate’s Messages tab

💡 Helpful note: Each candidate conversation uses a unique Wizehire number to protect your privacy.


Where you’ll see replies

You’ll be notified when candidates respond:

  • via email

  • in the mobile app

  • on your main dashboard

  • inside the candidate’s message timeline


How to enable candidate texting

  • go to Settings from your main dashboard

  • scroll to Candidate Texting

  • enable or disable the feature

💡 Plan note:

  • available for Quickstart accounts as a paid add-on

  • Growth and Concierge customers should contact their SRM


Pricing and limits

  • $49 per month

  • includes up to 100 candidate conversations

  • not charged per individual message

  • prorated based on your billing cycle when enabled


How to send a text message

  • open a candidate profile

  • click the Messages tab

  • select Send as SMS

  • write your message or apply a template

  • click Send SMS

💡 Best practice: Keep messages under 320 characters for better delivery and readability.


Important limitations

  • texting is only available for U.S.-based phone numbers

  • if a number cannot receive texts, you’ll be prompted to send an email instead

  • candidates can opt out of SMS at any time

    • you’ll see this in the Messages tab


When to use texting

Texting is especially helpful for:

  • quick follow-ups

  • interview coordination

  • re-engaging candidates

It can improve response time and help you connect with candidates faster.


Common Questions

Will candidates see my personal phone number?
No. Messages are sent from a Wizehire-generated number.

Am I charged per message?
No. Pricing is based on conversations, not individual messages.

What happens if a candidate opts out?
You’ll be notified and will need to continue communication via email.

Can I use templates for texting?
Yes. You can apply templates, but they should be shorter than email templates.

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