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How do I manage colleague accounts and additional company accounts in Wizehire?

Manage colleague access and additional company accounts in Wizehire, including enabling, disabling, and editing account details.

Written by Tamalyn Holcomb
Updated this week

Overview

You can manage both colleague accounts and additional company accounts from your settings.

This includes enabling or disabling access, updating information, and controlling who can use your account.


Manage colleague accounts

If you are the main account owner, you can:

  • create colleague accounts

  • enable or disable access

To update a colleague account:

  • click your company name in the top right

  • select Settings

  • click Account

  • click Edit next to the user

  • choose Deactivate or Reactivate

  • confirm the change

πŸ’‘ Helpful Note: Deactivating a colleague removes their access but does not delete any hiring data.


Manage additional company accounts

Plan availability

  • Quickstart and Essentials plans do not support additional company accounts

  • Growth and Concierge plans allow you to manage multiple companies

If you need to add another company on a lower plan, contact support to review your options.


Enable, disable, or edit an additional account

If you are the main account owner on a Growth or Concierge plan:

  • go to Settings

  • click Account

  • scroll to view your additional accounts

  • locate the account you want to manage

From here, you can:

  • Enable or Disable the account

  • click Edit to update company information

πŸ’‘ Helpful Note: Disabling an additional account pauses access but keeps the account information intact.


Why this matters

Managing account access helps you:

  • control who can take action in your account

  • keep company information accurate

  • stay organized across multiple businesses


Common Questions

Who can manage colleague accounts?
Only the main account owner can enable or disable colleague access.

Can I add multiple companies to my account?
Only on Growth and Concierge plans.

Where do I find additional accounts?
In Settings β†’ Account, listed below your main account.

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